Terms of Use

Cancellation Policy

Continuous Subscriptions
When you register for a meal program subscription, you expressly acknowledge and agree that (a) COMBINED by Alanna (or our third-party payment processor) is authorized to charge you on a weekly or monthly basis (dependent on subscription purchased) for your meal program subscription (in addition to any applicable taxes and other charges) for as long as your meal program subscription continues, (b) your meal program subscription is continuous until you cancel it or we suspend or stop providing access to the site or products in accordance with these terms. You may skip your weekly meal program order as often as you'd like by managing your delivery schedule located in your account.

You may pause your meal program subscription at any time by logging in to your account and pausing service or by emailing combinedbyalanna@gmail.com. You cannot cancel your first week or month’s order (depending on subscription purchased), and all future weeks must be canceled or paused at least 7 days prior to next delivery date. You will be responsible for all charges (including any applicable taxes and other charges) incurred with respect to any meal order processed prior to the cancellation of your meal program subscription.

Liability

Once items are handed to a doorman or left at your door as per customer’s delivery instructions, COMBINED by Alanna is not responsible for lost/stolen delivery items. It is the customer’s responsibility to provide our team with the most accurate delivery instructions to mitigate any mishandling.